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Thread: Connection problems

  1. #1
    Join Date
    Nov 2005
    Location
    Italy
    Posts
    12

    Default Connection problems

    Hi! I like very much this game so some minutes ago i buy the license key (as i did for another your great game: nss3. I'm a great fun of 2D games... )
    But now i'm not able to register: "control your firewall" it says, but the only firefall on it is that with my router (i have disabled the windows xp's firewall).
    I have to open a specific port? if yes, what port?
    I hope you can help me.

    Sorry for my english.... ciao

    PS
    i'm not able neither to read online help: same message appears (control your firewall)....

  2. #2
    Join Date
    Jul 2003
    Location
    UK
    Posts
    6,375

    Default

    After pasting your license key, try holding the LEFT CONTROL button when you click Continue.

  3. #3
    Join Date
    Nov 2005
    Location
    Italy
    Posts
    12

    Default

    Thank you for quick reply.
    Now it seems connecting, but appears the message "invalid key".

  4. #4
    Join Date
    Jul 2003
    Location
    UK
    Posts
    6,375

    Default

    I just tried your name and key. It worked ok. Are you copy and pasting the code?

    What version of windows are you using?

  5. #5
    Join Date
    Nov 2005
    Location
    Italy
    Posts
    12

    Default

    nothing to do...
    with left-ctrl pressed i can connect but always appears "invalid key".

    I copy and paste the activation code.

    My OS : windows XP Home Edition Version 2002 with SP3

  6. #6
    Join Date
    Nov 2005
    Location
    Italy
    Posts
    12

    Default

    how many chars are in the license key?

    my first block of chars is with 3 chars (not 4 like others blocks)... there is an error in the email? or it is correct and the problem isn't this?

  7. #7
    Join Date
    Jul 2003
    Location
    UK
    Posts
    6,375

    Default

    The first block should be 3 chars. Drop me an email and I'll send you a new code.

  8. #8
    Join Date
    Nov 2005
    Location
    Italy
    Posts
    12

    Default

    you can send it to tripwood76@gmail.com
    thank you

  9. #9
    Join Date
    Oct 2006
    Posts
    36

    Default

    I have the same problem. I've emailed you, Si.

  10. #10
    ravezz is offline Reserve Team Player First Team Player
    Join Date
    Sep 2006
    Location
    Cologne, Germany
    Posts
    117

    Default

    If you copy and paste the key, maybe you're copying the blank at the end of the key, too. I made this mistake, maybe it will help you.

  11. #11
    Join Date
    Nov 2005
    Location
    Italy
    Posts
    12

    Default

    hi ravezz, thanks for your interest but nothing again...i've also tried to manual write the code for being sure to don't copy any blank in the string, but my code seems to be wrong.... i really don't know what else i can do

  12. #12
    Join Date
    Jun 2005
    Posts
    2,047

    Default

    This may seems like a stupid thing to ask but I think we can agree that you are willing to try anything:

    Did you make sure you had no spaces (except the needed ones) when typing both your name and registration code?

    (Ps. Monkey Island 4 Life)

  13. #13
    Join Date
    Nov 2005
    Location
    Italy
    Posts
    12

    Default

    Quote Originally Posted by Nando View Post
    This may seems like a stupid thing to ask but I think we can agree that you are willing to try anything:

    Did you make sure you had no spaces (except the needed ones) when typing both your name and registration code?

    (Ps. Monkey Island 4 Life)
    i'm quite sure. Later i can try instead to add some blank that maybe i have putted at the end of my name when i filled the registration form...

  14. #14
    Join Date
    Oct 2005
    Location
    Germany, Essen
    Posts
    67

    Default

    My key seems to be invalid too.

  15. #15
    Join Date
    Jun 2005
    Posts
    2,047

    Default

    PM siread your Registration name, code and an estimative of when did you purchase it.

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