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Thread: Having a problem running game

  1. #1

    Default Having a problem running game

    I posted this in the sticky thread above.

    I downloaded the new version 1.03b, when I click the icon to start the game. I get a "New Star Tennis has stopped working" error message.
    I'm running windows vista 32 bit.


    This is additional infromation if it helps:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: New Star Tennis.exe
    Application Version: 0.0.0.0
    Application Timestamp: 4b6318d7
    Fault Module Name: New Star Tennis.exe
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 4b6318d7
    Exception Code: c0000005
    Exception Offset: 01b45b0f
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Thanks

  2. #2
    Join Date
    Jul 2009
    Location
    Birmingham, UK
    Posts
    969

    Default

    Go to the "Start" button, type in "Run" in the search field and click the result. Type in "sysdm.cpl" and then go to "Advanced", then click the first "Settings" button, then go to the last tab "DEP" or "Data Execution Prevention", then click "Add", and browse to your Program Files, then New Star Tennis folder and click the New Star Tennis application.

    click apply and try again.

  3. #3

    Default

    Nope, same thing.
    It almost seems like a graphics thing. When I click the icon the screen seems to change to a lower resolution and the the error box pops up. When I close the error box the resolution changes back. Graphics card is a GeForce 9800 GTX+ if that helps.

  4. #4
    Join Date
    Aug 2009
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    Default

    Is NST FULLY vista or 7 compatible?

  5. #5
    Join Date
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    Default

    I'm running it on Vista x86 and I'm not having any problems, though I am yet to get my copy of Win7 to try it.
    E Pluribus Unum

    Need immediate help with New Star Soccer? Tweet me at @ruan03 or email me at ruiandrade@outlook.com

  6. #6
    Join Date
    Mar 2009
    Location
    Slovenia
    Posts
    72

    Default

    I'm using W7 and it's working fine.

  7. #7

    Default

    I've updated my drivers, reinstalled the game multiple times, ran as administrator, ran in xp service pack 2 mode and still get the same message. This is the only program I have had trouble with so i'm not sure where to go from here.

  8. #8
    Join Date
    Jul 2003
    Location
    UK
    Posts
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    Default

    Open the file c:\Program Files\New Star Tennis\Settings.ini

    Change saveloc=0 to saveloc=c:\New Star Tennis

    See if that helps. If it does, it means your save files will now be directly in the c: drive as opposed to your Documents folder.

  9. #9

    Default

    Same error.

  10. #10

    Default

    I assume that no one has any solutions. Its funny because NSS 2010 runs fine. Oh well, guess i will save my $14.99.

  11. #11
    Join Date
    Jul 2003
    Location
    UK
    Posts
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    Default

    It's strange because it works fine with Vista 32-bit for me. Have you tried updating your graphics card drivers?

  12. #12
    Join Date
    Jun 2007
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    Default

    What is your graphics card? I can't believe I missed this one...
    E Pluribus Unum

    Need immediate help with New Star Soccer? Tweet me at @ruan03 or email me at ruiandrade@outlook.com

  13. #13

    Default

    My graphics card is a GeForce 9800 GTX+, I updated the drivers when I had trouble with the game thinking maybe that was the problem. I have disabled my anti-virus and firewall but no change.

    Just tried 1.04, same thing.

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