siread
11-09-2008, 05:15 PM
TROUBLESHOOTING STEPS
- Close NSS4 and remove all instances of the executable NSS4.exe from your firewall's permissions list so that permissions for NSS4 can be re-learned by your firewall.
- Open NSS4. If your firewall does not prompt you to set new permissions, the security settings may be too strict - you will need to change these settings so you will be prompted to set permissions.
- Give the NSS4 permission for all TCP and UDP ports when prompted.
- Restart your computer and load NSS4.
FIREWALL PROVIDER RESOURCES
If you are using a firewall program listed below and have questions about setting permissions, please take the time to open the program and use its Help feature or review the support site for the software:
Microsoft provides support for the Windows XP firewall (http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx) (included with Windows XP Service Pack 2, enabled by default)
Norton provides support for Norton Personal Firewall (http://www.symantec.com/norton/support/index.jsp)
McAfee provides support for McAfee Personal Firewall and the McAfee Internet Security Suite (http://service.mcafee.com/default.aspx)
Zone Labs provides support for ZoneAlarm (http://www.zonealarm.com/store/content/support/techSupport.jsp)
nVidia - nVidia's Network Access Manager is bundled with some nVidia products. There may be issues with this firewall. If you are using it and have a problem registering NSS4 please let us know.
If you are still unable to register your license key, please let us know which firewall you are using in this thread.
- Close NSS4 and remove all instances of the executable NSS4.exe from your firewall's permissions list so that permissions for NSS4 can be re-learned by your firewall.
- Open NSS4. If your firewall does not prompt you to set new permissions, the security settings may be too strict - you will need to change these settings so you will be prompted to set permissions.
- Give the NSS4 permission for all TCP and UDP ports when prompted.
- Restart your computer and load NSS4.
FIREWALL PROVIDER RESOURCES
If you are using a firewall program listed below and have questions about setting permissions, please take the time to open the program and use its Help feature or review the support site for the software:
Microsoft provides support for the Windows XP firewall (http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx) (included with Windows XP Service Pack 2, enabled by default)
Norton provides support for Norton Personal Firewall (http://www.symantec.com/norton/support/index.jsp)
McAfee provides support for McAfee Personal Firewall and the McAfee Internet Security Suite (http://service.mcafee.com/default.aspx)
Zone Labs provides support for ZoneAlarm (http://www.zonealarm.com/store/content/support/techSupport.jsp)
nVidia - nVidia's Network Access Manager is bundled with some nVidia products. There may be issues with this firewall. If you are using it and have a problem registering NSS4 please let us know.
If you are still unable to register your license key, please let us know which firewall you are using in this thread.