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Newstar soccer goon
11-07-2008, 06:53 PM
hello guys i ave bought a license key but i cant get the game to open up lol,i click on new star soccer 4 it comes up 2 language,resolution,screen,window,detail.i click ok and i see 3 players,2 are black and i think the other 1 is zidane,after that loads it plays a bit of music and then shutsdown.It aint the graphic card as i have played games which have bigger requirements.sometimes the screen comes up but shutdows quickly 4 me to click anything.
can u guys pls help me

Cookie Monster
11-07-2008, 07:25 PM
It is probably your graphics card. Can you run the game in debug mode and let us know the last few lines of the log?

Go to My documents/New Star Soccer 4/Settings
Open Settings.ini
set debugmode=1
Start NSS4
Click ok and don't change anything
after the game crashes go to program files/new star soccer 4/
tell us the last few lines of NSS4.log


Both of you please tell us your specs. To know this kind of information (processor, gfx card, operating system, ram):

Start > Run > dxdiag > click ok

to see gfx card go to Display tab.

try this please.

Newstar soccer goon
11-07-2008, 08:14 PM
processor:Intel(R) pentium (r) 4cpu 3.20ghz (2 cpus)
gfx card: ??
operating system:microsoft windows xp proffesional (5.1,build 2600)
ram:958mb ram
so why isnt it working?

raknet
11-07-2008, 08:18 PM
processor:Intel(R) pentium (r) 4cpu 3.20ghz (2 cpus)
gfx card: ??
operating system:microsoft windows xp proffesional (5.1,build 2600)
ram:958mb ram
so why isnt it working?

Please provide graphs card information. To get graphics card information:

* Click on "start"
* And then click on "run"
* Type "dxdiag" there
* Hit "enter"
* Click on 3rd tab and you'll see your graph card details

Newstar soccer goon
11-07-2008, 08:27 PM
name:Ati Radeon xpress 200 series
manufactuare:Ati technologies inc.
chip type:ati display adapter(0x5a61)
approx total memory:64.0mb
current display mode:1024x768 (32 bit) (60 hz)
is this what u r asking 4

raknet
11-07-2008, 08:33 PM
name:Ati Radeon xpress 200 series
manufactuare:Ati technologies inc.
chip type:ati display adapter(0x5a61)
approx total memory:64.0mb
current display mode:1024x768 (32 bit) (60 hz)
is this what u r asking 4

Unfortunately, it seems your graphics card is not powerful enough to run the game. But one last thing, can you try to run the game at 16bits with low details?

Newstar soccer goon
11-07-2008, 08:41 PM
the same thing happen it runs for like 5 seconds and then shutsdown

Cookie Monster
11-07-2008, 08:43 PM
Can you run the game in debug mode and let us know the last few lines of the log?

Go to My documents/New Star Soccer 4/Settings
Open Settings.ini
set debugmode=1
Start NSS4
Click ok and don't change anything
after the game crashes go to program files/new star soccer 4/
tell us the last few lines of NSS4.log

Please try this.

Newstar soccer goon
11-07-2008, 08:51 PM
i got a laptop though,
processor:Intel (R) Celeron (r) m processor
memory:248 mb ram 1.50 ghz
page file:372 mb used,233 available
system model:ME051
System manufactuare:Dell inc
operating system:Microsoft Windows xp home edition (5.1,build 2600)

current display mode:1024x768 (32 bit) (1hz)
drivers
main driver:vga.dll
version:5.01.2600.0000

Newstar soccer goon
11-07-2008, 08:52 PM
isnt it debug=1 or is it debumode=1

Cookie Monster
11-07-2008, 08:54 PM
sorry it's debug=1 :redface:

Newstar soccer goon
11-07-2008, 08:54 PM
SetUpScreen_StartGame
ShowGlobeEntities:3
GlobeShown
Loading image: Media/Backgrounds/Splash1.jpg
Image loaded
Start Main Loop
Sound loaded
ScreenMessage: New Star Soccer 4 - Credits

raknet
11-07-2008, 08:56 PM
i got a laptop though,
processor:Intel (R) Celeron (r) m processor
memory:248 mb ram 1.50 ghz
page file:372 mb used,233 available
system model:ME051
System manufactuare:Dell inc
operating system:Microsoft Windows xp home edition (5.1,build 2600)

current display mode:1024x768 (32 bit) (1hz)
drivers
main driver:vga.dll
version:5.01.2600.0000

Graphics card info please? DirectX Diagnostics 3rd tab ;)

Cookie Monster
11-07-2008, 08:57 PM
name:Ati Radeon xpress 200 series
manufactuare:Ati technologies inc.
chip type:ati display adapter(0x5a61)
approx total memory:64.0mb
current display mode:1024x768 (32 bit) (60 hz)
is this what u r asking 4

Ahem Burak... :P

raknet
11-07-2008, 09:04 PM
Ahem Burak... :P

I asked graphs info for his laptop ;)

Cookie Monster
11-07-2008, 09:07 PM
Eh? It's in my post lol.

Originally Posted by Newstar soccer goon http://www.newstarsoccer.com/newstarforum/images/footyfever/buttons/viewpost.gif (http://www.newstarsoccer.com/newstarforum/showthread.php?p=82336#post82336)
name:Ati Radeon xpress 200 series
manufactuare:Ati technologies inc.
chip type:ati display adapter(0x5a61)
approx total memory:64.0mb
current display mode:1024x768 (32 bit) (60 hz)
is this what u r asking 4

Newstar soccer goon
11-07-2008, 09:21 PM
4 my laptop the gfx card detials come as n/a

RudiPell
11-07-2008, 09:28 PM
the same error is happening to me!!

long time I wait for the game and now I can't play!!!

raknet
11-07-2008, 09:30 PM
4 my laptop the gfx card detials come as n/a

Your laptop has no graphs card? Strange :rolleyes: Can you send a screenshot of 3rd tab of DirectX Diagnostics?


the same error is happening to me!!

long time I wait for the game and now I can't play!!!

Calm down.

Can you provide us your system specs?

RudiPell
11-07-2008, 09:37 PM
my settings are all in portuguese but I translate all except for the last one (don't know in english)

name: ASUSTek Computer INC
model: A7S8X-MX
proces: AMD Semphron 2500+, MMX, 3DNow, ~1,8GHz
memory: 224MB
arquivos de paginacao (files of ....): 368MB used, 224MB available
current display mode:800x600 32 bit
DirectX 9.0

I know memory of 224MB is low but I play PES and NFS and it works fine!!

last lines of the NSS4.log

Created Globe
Include Startgame.bmx
Include NewPlayer1.bmx
Include NewPlayer2.bmx
Include NewPlayer3.bmx
Include NewPlayer4.bmx
Include NewPlayer5.bmx
Include NewPlayer6.bmx
Include NewPlayer7.bmx
Include MessageBox.bmx
Include KitSelect.bmx
Include Newspaper.bmx
Include Help.bmx
DeleteAbandonedSaveFile
SetUpScreen_StartGame
ShowGlobeEntities:3
GlobeShown
Loading image: Media/Backgrounds/Splash1.jpg
Image loaded
Start Main Loop
ScreenMessage: New Star Soccer 4 - Credits

Cookie Monster
11-07-2008, 09:40 PM
What is your graphics card? (in dxdiag, go to Visualização tab)

RudiPell
11-07-2008, 09:52 PM
There is no Visualização Tab

There are System (Sistema), DirectX files (Arquivos do DirectX), Display (Exibir), Sound (Som), Musica (Music), Entrada (Entrance), Rede (Connection) and Mais ajuda (More Help)

raknet
11-07-2008, 09:56 PM
There is no Visualização Tab

There are System (Sistema), DirectX files (Arquivos do DirectX), Display (Exibir), Sound (Som), Musica (Music), Entrada (Entrance), Rede (Connection) and Mais ajuda (More Help)

"Display" tab should provide the info ;)

Cookie Monster
11-07-2008, 09:56 PM
Okay then check Exibir tab and tell us what you see there.

RudiPell
11-07-2008, 10:02 PM
Name: SiS
Type: SiS 741 Rev 00
Total aprox.: 32.0 MB
Driver principal: SiSGRV.dll
Version: 6.14.0010.3620
Date: 03/09/2004

raknet
11-07-2008, 10:08 PM
Name: SiS
Type: SiS 741 Rev 00
Total aprox.: 32.0 MB
Driver principal: SiSGRV.dll
Version: 6.14.0010.3620
Date: 03/09/2004

It's a known issue that the game has compatilbility problems with SiS cards ;) Unfortunately you won't be able to play it at the moment...

RudiPell
11-07-2008, 10:14 PM
It's a known issue that the game has compatilbility problems with SiS cards ;) Unfortunately you won't be able to play it at the moment...
:( :(

do you know when this thing might be solved??? why this problem with SiS cards??

raknet
11-07-2008, 10:17 PM
:( :(

do you know when this thing might be solved??? why this problem with SiS cards??

We don't know why yet. As soon as we know the solution we'll share it with you ;)

RudiPell
11-07-2008, 10:29 PM
Ok... please send me a PM when you know that exactly because I don't come to the board everyday!

tks for your time helping me...

raknet
11-07-2008, 10:31 PM
Ok... please send me a PM when you know that exactly because I don't come to the board everyday!

tks for your time helping me...

I'm glad I could help you. Keep visiting us! ;)